FAQs

ProFit Apparel by B. Janai

FAQs

When will my order ship?

Although shipping times may vary, workbooks & journals typically take 1-2 business days to ship. As a result of apparel being made to order, it typically takes 2-5 business days before they are shipped. 

Will my order arrive in the same package?

Workbooks & journals arrive separately when ordered with apparel. 

How can I track my order?

When your order is shipped, you will receive an email from bjanai@bjanai.com with your tracking number and a notification that your order is on its way!

How can I cancel my order? 

Orders will need to be canceled within 2 hours of payment in order to guarantee cancellation. If you have any questions, please contact me at bjanai@bjanai.com.

How will my order be shipped?

Orders will be shipped via FedEx, USPS, or DHL. The shipping service utilized depends on the product ordered.

Please contact me at bjanai@bjanai.com for any questions.